Refund Policy

Baresoft LLC sells digital software engineering. We do not ship physical goods, so this page is a refund policy for prepaid digital work, not a return desk for parcels.

1. Company

Baresoft LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. Email: baresoftllc@proton.me. Phone: +995 550 508 870.

2. Before work starts

If you cancel in writing before we start the paid work, we refund the unused prepaid fee in full, minus any non-refundable processor cost we already paid and cannot recover.

3. After work starts

Discovery sprints and fixed builds are not refundable once we have begun, except where we fail to deliver the confirmed scope and cannot cure within a reasonable time. In that case we refund the unused portion, measured against hours or milestones written in the confirmation.

4. Retainers

A monthly retainer is billed for a reserved block in that month. Unused hours in a closed month do not roll unless the confirmation says they do. You may cancel a retainer before the next billing date. We do not refund a month that already started, except if we were unable to provide the reserved block.

5. Mihonator access

If we later sell time-limited access to Mihonator and you have not used the software, you may ask for a refund within 14 days of payment. After first successful connect, access fees are not refundable except where law requires it.

6. How to ask

Write to baresoftllc@proton.me from the address you used to order. Include the date, the service name, and why you want a refund. We aim to answer within 10 business days. Approved refunds go back to the original payment method when the processor allows it.

7. Chargebacks

Contact us before opening a dispute so we can check the order. A refund already paid will not be paid twice.